FAQ

Do I need to book to swim?

No, you can walk-in and pay on the gate. This is subject to availability, so to avoid disappointment we recommend booking in advance.

Do you allow dogs on site?

Sorry, we do not allow any animals on site, except guide dogs. We also do not allow unattended dogs to be left anywhere on our site. This includes in parked cars or tied to railings outside the lido or on the pontoon/riverside area.

How long can I stay once I have paid for entry?

You will have a fixed amount of pool time, after which you will be called from the pool. Please arrive no earlier than 5 minutes before your session start time. You can to book back-to-back sessions as well if you want to stay longer, though you will be asked to vacate the pool during the gaps between sessions. There is no time limit on when you must leave the lido site, after your swim you are more than welcome to stay on site to use our facilities.

Can I leave and come back once I’ve paid?

Unfortunately, if customers leave the site then they will have to pay the admission price again to come back in.

Can I bring my own food and drink?

Customers are welcome to bring their own picnics but we do have a café on site which sells a wide range of hot and cold food and drinks.

Am I allowed to bring my own inflatables or toys?

Customers are welcome to bring their own inflatables and toys, but we ask customers to check with a Duty Manager before taking them into the pool.

Do you have public lockers?

We have a number of lockers on site which take a returnable £1 coin.

What are the opening times of the café?

The Kiosk serves hot drinks, cold drinks, sweets and ice creams during all sessions.

The café serves hot food 9:30am-6:00pm at weekends and school holidays.

Can I bring my own chairs and parasols?

Although we have our own benches, chairs, parasols and sun loungers, customers are welcome to bring their own seating and umbrellas.

Do you sell sun-cream?

Unfortunately we do not stock suncream. Please come prepared and if possible apply your suncream before arriving at the lido.

Do you sell swimwear?

Unfortunately, we do not sell swimwear, but we do sell armbands, balls, inflatable rings and goggles.

Can I pay by card or cash?

When booking online, payment is by card through our booking system. Walk-ups can pay using card or cash on arrival. Card and cash payments are also accepted at the cafe.

We accept most major credit and debit cards, as well as Apple Pay, we do not accept American Express.

Can I use flippers, snorkels and mono-fins?

Customers are welcome to use flippers, snorkels and mono-fins at the discretion of the manager. Please ask for permission before using them. The use of mermaid tails is not permitted.

Can I hire the pool?

We are currently unable to offer the lido for private functions or parties. Clubs are able to hire the pool for their activities. If you're a club and interested in hiring the lido, please email Matt@beccleslido.com.

Can I wear a wetsuit?

Yes you can, but please wash them thoroughly before entering the water, particularly if you use the suit in the river or sea.

I have lost something at the lido, can I get it back?

Yes please! We keep all lost property for a maximum period of 1 week due to storage limitations. Please call or email us to check if we have your item. Claimed items will be stored for 1 week from their claim date for you to collect. All lost property not collected is donated to local good causes or where possible recycled.